Who we are
Our website address is: www.arclumen.co.uk.
Information we collect and how we use it
We will collect certain personal data about you and/or your company via our website for the purposes of providing you with services and/or information. We may ask you to do this by completing and submitting an online form. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
When we receive personal information from you, we take all reasonable steps to ensure your personal information is stored securely on our servers.
If you do not want us to use your personal data to inform you of services and to provide information that we think will be of interest to you, please indicate this preference when you provide the data to us, or subsequently by sending us an e-mail or by writing to our postal address below.
We do not sell, trade, rent or pass on your personal data to third parties, unless we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings.
Updating your personal data
You have the right at any time to ask us for a copy of the data supplied by you that we hold. We may ask you to verify your identity and for more information about your request. We also have the right to charge an administrative fee for this service. Where we are legally permitted to do so, we may refuse your request and will give you reasons for doing so. If you would like to make a request for information, please contact us at firstname.lastname@example.org.
If you believe that any of your personal data that we hold is incorrect or incomplete, or you have any enquiries, you can contact us at email@example.com.
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
The only cookies in use on our site are for Analytics. Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.